Marriott Hotel

Marriott Hotel

2025-03-11 10:12:09

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Marriott Hotels & Resorts

Marriott International is the largest hotel company in the world by the number of available rooms. It has 36 brands with 9,361 properties containing 1,706,331 rooms in 144 countries and territories.Of these 9,361 properties 1,981 are managed but not owned by Marriott, 7,192 are owned and managed by independent hospitality companies under franchise agreements with Marriott, and 51 are both owned and managed by Marriott. The company also operates 20 hotel reservation centers.

GOODNIGHT provide excellent service on hotel projects. allowing every customer visiting the hotel to enjoy the most comfortable sleep experience.

1.Product Customization Service

Personalized Mattress Design: Customize mattresses with different firmness levels, sizes, materials, and functions according to the hotel's brand positioning, room style, and the needs of the target customer group. For example, SLAM can use its strong R&D capabilities to design mattresses with special support structures or sleep functions for hotels, meeting the high requirements of guests in high-end business hotels for a comfortable sleep.

Integration of Brand Identity: Skillfully integrate the hotel's brand logo, brand color, and other elements into the mattress's appearance design to enhance the display effect of the hotel brand in the guest rooms and improve brand recognition.

2.Sleep Solution Service

Sleep Environment Assessment: Provide professional sleep environment assessment services for hotels, including the inspection and analysis of aspects such as the matching of mattresses and bed frames, the noise level in the bedroom, and the intensity of light, helping hotels optimize the sleep environment of the guest rooms. For instance, Nature Mattress can provide suggestions for suitable bedding based on the characteristics of its palm fiber mattresses, creating a comfortable sleep atmosphere for hotels.

Sleep Data Monitoring and Analysis: GOODNIGHT have launched smart mattress products that can monitor guests' sleep data, such as sleep duration, the number of turns, and heart rate, and provide data analysis reports for hotels, helping hotels understand guests' sleep conditions so as to further improve service quality.

 

3.Product Delivery and Installation Service

Timely Delivery: Establish an efficient logistics and distribution system to ensure that mattresses can be delivered to the designated locations of hotels on time and accurately.

4.Quality Assurance and After-sales Service

Quality Guarantee: Provide long-term quality guarantees and promise to repair or replace mattresses free of charge if quality problems occur within a warrenty period.

Regular Follow-up and Maintenance: Conduct regular follow-up visits to hotels, check the usage status of mattresses, and provide necessary maintenance suggestions. If any damage or aging problems are found in the mattresses, arrange repair or replacement services in a timely manner to extend the service life of the mattresses.

 

5.Environmental Protection and Safety Service

Use of Environmentally Friendly Materials: Strictly select environmentally friendly materials for mattress production to ensure that the mattresses meet relevant national and international environmental protection standards, providing hotel guests with a healthy and safe sleep environment.

Safety Performance Testing: Conduct strict safety performance tests on mattresses, including tests for fire prevention, anti-mite, and antibacterial properties, providing hotels with safe and reliable mattress products.

6.Training and Consulting Service

Sleep Knowledge Training: Provide sleep knowledge training for hotel staff, enabling them to better introduce the features and advantages of mattresses to guests and provide professional sleep suggestions for guests.

Industry Consulting Service: Utilize their professional experience and market insights in the mattress industry to provide hotels with consulting services on mattress procurement, the configuration of sleep products in guest rooms, etc., helping hotels make more reasonable decisions.

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